Home > Events > Disability equality with Shape
** Shape Training 2 for 1 promotion: Participants can bring a colleague for free or book 2 seminars for the price of 1 (£100 + VAT) on any of these seminars. **
Shape's Open Access training:
Disability equality and customer care
Are you confident in welcoming disabled visitors and staff? Want to be sure of your legal duties?
When and where?
Tuesday 6 July 2010, 10am
at Shape, Deane House Studios,
27 Greenwood Place,
London
NW5 1LB
nearest stations: Kentish Town, Gospel Oak, Kentish Town West
bus routes: 214, C2
What's the plan for the session?
What is disability? Do you know how to talk about it, and why using the right words matter? What are the implications of the Disability Discrimination Act on your organisation?
Whether as an introduction or refresher, this seminar will tell you all you need to know.
Learn about:
- identifying new deaf and disabled audiences and visitors, and how to establish and meet their access requirements.
- the DDA, its legal and practical definitions, and its implications.
- learn about appropriate terminology and practise your communicational skills.
- techniques that enable your front line staff to warmly and respectfully welcome deaf and disabled people.
How much will it cost?
£100 + VAT per person
For more information
Perfect for anybody working in a culture related environment, these interactive and engaging sessions are designed to tackle a range of issues in a safe learning environment and help participants demystify legal requirements. Whether you’re front of house, a general manager or a trustee, our seminars are tailored to give you practical skills that will motivate and inspire, answer your questions and address your fears!
For more details and to book your place e-mail ellen@shapearts.org.uk or call 020 7424 7353 (voice) or by SMS 07624 809145. Please contact Shape for detailed access information.
More information about Shape's work can be found on our website.
